The South African Social Security Agency (SASSA) has put a number of measures in place to ensure that only people who deserve the R350 Social Relief of Distress (SRD) Grant, receive payment.
One message that rejected SRD grant applicants are receiving is reffered_safps. The SAFPS acronym stands for South African Fraud Prevention Services. If you receive this message as a reason for your SRD grant application, you have been flagged by the SAFPS for committing fraudulent activity.
SASSA verifies the details you provide with a number of databases to ensure that you are deserving of the SRD grant. These include National Student Financial Aid Scheme (NSFAS), Unemployment Insurance Fund (UIF) and the South African Fraud Prevention Services. If your details are flagged on any of these sites you will not qualify for the SRD grant.
To qualify for the SASSA grant, you cannot be receiving funding from NSFAS, UIF benefits or an income of more than R595 per month.
You have the right to appeal your rejected SRD application if you feel you deserve the grant. Follow these steps to appeal your rejected application:
Visit SASSA’s SRD Website: https://srd.sassa.gov.za
Step 1: Find the Application for Reconsideration tab.
Step 2: Click on where it says ‘click here to apply for reconsideration’.
Step 3: You will be asked to provide your ID number and Mobile number.
Step 4: Follow the prompts to complete the reconsideration of your payment.
You can also call the toll-free phone number helpline at 0800 601 011 for more information.