Grade 12: Call Centre Agent Opportunities at Stats SA (8 Posts)

Statistics South Africa has eight permanent position for Call Centre Agents in the Stakeholder Relations and Marketing division at Head Office, Pretoria (REF NO: 04/03/15HO).Statistics South Africa (Stats SA) provides scientific knowledge that enables society to understand complex socio-economic phenomena. It draws its mandate from the Statistics Act, 1999 (Act No 6 of 1999).

Salary: R 103 494 per annum, level 4


  • A Matric certificate.
  • Call centre or telecommunications related training will be an added advantage.
  • Relevant working experience.
  • Knowledge of Ms Office Suite.
This position will suit a person with:
  • Good communication, administration and problem-solving skills.
  • Ability to work under pressure.
  • Ability to work independently and as a part of a team.
  • Handle incoming calls regarding census related queries.
  • Attend to and follow up on queries.
  • Provide general support to media, fieldwork staff and general public.
  • Track and record calls.

Enquiries: Mr Collen Mokonyane 012 310 4604

How to applyApplications must be submitted on form Z83 (download here), obtainable from any Public Service department, and must be completed in full. Certified copies of your identity document and qualifications as well as a CV must be attached. Applicants risk being disqualified for failing to submit all the required documents.

Forward your application to: Head Office, Pretoria: Post to the Recruitment Manager, Statistics SA, Private Bag X44, Pretoria 0001 or hand-deliver at 167 Manaka Heights Building, corner Andries (Thabo Sehume) and Vermeulen (Madiba) Streets, Pretoria.

Closing Date: 20 March 2015

If you do not hear from us within three months after the closing date, please regard your application as unsuccessful.