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Capitec Bank: Call Centre Agents

Capitec Bank: Customer Service Agents (Bank Better Champion)

Company : Capitec Bank
Location : South Africa
Date listed: 20 November 2024

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

Responsibilities:

  • To welcome clients and coordinate the branch flow through efficient queue functioning
  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

 

Skills / Knowledge

  • Basic calculations
  • Knowledge of Capitec Bank products and business processes (internal)
  • How to engage with people
  • Clarity and understanding of own aspirations, being ambitious and keen to learn.

Competencies

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills
  • Problem solving skills
  • Attention to Detail

Additional Information:

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

How to Apply

NB. Use the links given below to Apply

Location: Centurion, Gauteng

Apply Online for the Capitec Bank: Customer Service Agents (Bank Better Champion)


Location: Hammanskraal, Gauteng

Apply Online for the Capitec Bank: Customer Service Agents (Bank Better Champion)

To apply for this job please visit careers.capitecbank.co.za.