Altech ISIS: Graduate Trainee Systems Analyst

Province: Western Cape

Job Function
Creating, Facilitating new features required by our client and providing production support


  • Business and Systems analysis under close mentorship
  • Problem solving and Diagnostic work
  • Forming an integral part of the systems development life cycle
  • Starting to understand the business issues and data challenges of client’s organisation and industry
  • Creating User Requirement Specifications for new features required by clients, under close supervision
  • Reviewing and editing requirements, specifications, business processes and recommendations related to proposed solution
  • Involvement in functional / technical design sessions with the development teams
  • Taking responsibility during the development life cycle to resolve any business related issues
  • Performing integration testing to ensure that solution for new feature is functioning in integrated system environment and supporting testing efforts
  • Providing production support (3rd line) for Helpdesk calls on business related issues, under close mentorship
  • Taking ownership to ensure new product features are delivered successfully
  • Providing progress reports
  • Ensuring issues are identified, tracked, reported on and resolved in a timely manner
  • Applying project standards and project methodologies of ISIS
  • Consistently delivering high quality service to clients


  • Education Required
  • Degree in Computer Science or Engineering


  • 0-3 years’ experience in IT (graduates will be considered)

Essential Competencies

  • Must have an understanding in the areas of application programming, database and systems design
  • Being able to work in a project team environment
  • Being prepared to take ownership
  • Initiative and creative problem solving skills
  • Willingness and ability to work under pressure
  • Team Player
  • Solution orientated
  • Being able to identify critical issues with ease
  • Confidence
  • Ability to communicate difficult / sensitive information successfully
  • Ability to develop relationships within client
  • Excellent communication skills

Advantageous Competencies

  • ITIL knowledge
  • eTOM (Frameworx) knowledge
  • Telco experience/knowledge

How To Apply

Click here to Apply online