University of Free State: Housing & Residence Affairs Internship at

The University of Free State is looking for an Intern to join its Department of Housing and Residence Affairs from 1 January 2016. (Contract appointment: 1 year)

Duties and responsibilities:

Kovsie Inn:

• Manage reservations.
• Ensure that all guest reports, dockets and correspondence are completed accurately and punctually.
• Ensure strict adherence to check-in and check-out procedures.
• Report any faults to maintenance services.
• Liaise with housekeeping on check-ins and check-outs.
• Ensure that all takings for the day are correct, balanced and banked according to the policy and procedure.
• Ensure that all charges are correctly entered onto each guest’s folio.
• Balance float, cash and credit takings for shift and complete cashier report.

Conferences:

• Deal with enquiries, sending out quotes and contracts.
• Send out invoices to confirmed bookings and follow up on payment.
• Prepare relevant documentation for residences in regards to conferences.
• Assist with training of students prior to conferences.
• Assist with meetings for residences prior to conferences.
• Consolidate reports on conferences after the event.

Finance:

• Assist in preparation of documents for appointment of Residence Committees.
• Receive financial documentation.
• Keep records of all Residence Committee Members.
• Prepare journals.
• Perform general financial administration.

Other:

• Assist in other areas of HRA as needed.
• Handle general administration, including filing and making of photocopies.

Requirements:

• Relevant Bachelor’s degree.

Required competencies:

• Good interpersonal and communication skills.
• Willing to work assigned shifts and weekends.
• Intermediate computer skills, including MS Word, Excel and the Internet.
• Knowledge of TheHost bookings system or similar system.
• Customer focused.
• Organisational skills.
• Ability to work within a team and function under pressure.

The following criteria apply to the selection of candidates:

• Not currently participating in an existing learnership/internship programme.
• Willing to sign a learnership/internship agreement with the UFS.
• Candidate must be available for a period of 1 year to participate in the project.

The salary scale is available on request. For any further enquiries, please feel free to contact 051 401 3934/3687.