Location: Cape Town
PURPOSE OF THE JOB
- To provide experiential work based learning for the intern
CONTEXT
- Sound knowledge of systems and procedures relevant to his/her job
- Able to work well under pressure
- Awareness of the company’s policies and procedures
ROLES
- To gain work based experience
- To attend training and development programmes as booked
- To complete tasks given
- To shadow their mentors
CUSTOM DEFINED ROLES
Identify Opportunities, Produce leads and Book Appointments for Line Manager with the emphasis on high Quality Leads
- Cold Calling to existing and prospective customers, but making sure to use consultative selling approach
- Develop creative pitches and propositions aimed at specific industry sectors
- Proactively follow up leads generated from canvassing.
- Use of initiative to identify and follow up opportunities with companies who are not already on the database
- Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
- Work closely with the line manager and marketing team to achieve sales objectives
- Attend weekly meetings with the Line Manager to update information and discuss any issues
- Liaise effectively with all departments within Netcampus to ensure customer requirements are met
- Contribute to the team performance by sharing and implementing Best Practise Ideas
Perform Various Office Administration Duties
- Create and send quote to client
- Receive signed request from client and PO
- Request PO from suppliers
- Create cost sheet with training pack and obtain sign-off
- Filing and document retention
- Submit weekly report to line manager
Support the Drive Towards Customer Service Excellence
- Ensure a professional approach is practiced during all interaction with any internal and external clients
- Ensure any risks and / or issues are addressed timeously or escalated to the Line Manager
- Apply attention to detail in all communication and reports to ensure accuracy of information and a professional delivery of service
- Sets and achieves high standards of excellence and on-going improvement of tasks based on determination and self-discipline
Organise Work
- Plan daily tasks
- Effectively utilise time on various activities
- Arrange activities in order of priority
Manage Self
- Plan outputs and deliverables in accordance with the outcomes and deadlines provided
- Execute outputs in accordance with requirements
- Document actions as required to reflect time utilisation and outputs delivered (accurate timesheets)
- Provide support to the team as required
- Plan and execute personal development in collaboration with management
- Actively participate in knowledge sharing sessions with Outsourced Training team and Netcampus team
CUSTOMERS
- Manager/Mentor
- Team Members
- Clients
EDUCATION
- Grade 12, NQF level 4,
- Relevant Post Matric Qualification (Advertising / Marketing / Sales )
EXPERIENCE
- Not Required
- Sales experience desirable
KNOWLEDGE & SKILLS
- Computer Literacy
- Professionalism
- Punctuality
- Time And Priority Management
- Understands Netcampus’s Business Ethics And Values
COMPETENCIES
- Communication
- Customer Excellence Orientation
- Organising
- Teamwork