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SARS Eastern Cape: Grade 12 Customer Service Learnership X16

sars learnership 2014 / 2015

Location: Eastern Cape (South Africa)

Learnership: Customer Service X16

Learnership Programme: Operations Division (Contact Centre) SARS seeks to enroll qualified individuals in the Operations Division (Contact Centre)

Contact Centre

The SARS Contact Centre services taxpayers with adhoc and complex queries via the telephonic channel with a single telephone number as the entry point.

Minimum Requirements

  • Matric Certificate with Mathematics or Equivalent Certificate in Accounting/Customer Service
  • South African Citizens
  • Not more than 6 months of work experience
  • Currently not participating in Learnership

Experience

  • Not more than 6 months of work experience

The Learnership programme of SARS is a 24 months programme (fixed terms) where you will be introduced to a broad spectrum of learning experience while developing generalist and specialist fields. At the end of the development programme, the learners who successfully meet SARS’s recruitment requirements will be considered for permanent appointment. Please apply online. Only online applications will be considered. With your application please upload your ID, Matric certificate, and qualifications, testimonials and police report if you were ever convicted of crime. If the above credentials are not attached, your application will not be considered.

The ideal candidate will have the following competencies:

Ability

  • Problem Solving
  • Self-driven
  • Team Player
  • Analytical Skills
  • Strong organisational Skills
  • Good Interpersonal Skills
  • Attention to detail
  • Ability to perform under stress
  • Excellent communication skills
  • Customer focused

How To Apply

Click to Apply  for Learnership: Customer Service X16