Perishable Products Export Control Board: IT Graduate Internship

 Close Date : 08 August 2014. 

INTERNSHIP: Graduate Intern: IT (Application Analyst)

LOCATION: Head Office, Plattekloof

STIPEND: R44 400

Summary purpose of the job:

The Information Communications and Technology department has an opportunity for an IT Graduate Intern (Application Analyst) to be exposed and assist to facilitate information service requirements, regarding technical and operational capabilities, of all internal and external users.


This exciting position reporting to the IT Application Analyst includes the below tasks:

  • Respond to all Help Desk calls by phone and email
  • Direct desktop/mobile support to all the users
  • Remote desktop/mobile support to satellite offices via telephone and/or remote desktop software
  • Provide hardware support for PC builds & cabling
  • Software Support including installation and setup of the following:

– Microsoft Windows 7, Microsoft Office, Microsoft Exchange

  • Administration & Account set up of the following:
  • Do basic Active Directory tasks as allocated by the team, and check backup statuses for failure and report any failures to team members.
  • Attend to customer queries and provide support to any technical related issues
  • Support IT infrastructure (Server & Desktop)
  • Troubleshooting network related issues
  • Ensure various PC; Laptops and Mobile installations completed timeously
  • Keep Supervisor informed of progress of deliverables
  • Carry out maintenance, on timely basis and ensure SLA’s are met
  • Keep the IT Asset register updated and keep the documentation updated and complete


  • To qualify, we require a candidates with a National Diploma or Degree in Information Technology or Information Systems
  • Drivers License is essential
  • Understanding and knowledge of Windows application and supporting software and hardware and their interaction
  • Basic knowledge of Microsoft Windows Vista and above
  • Microsoft Office, have advanced skills in Excel & Word.
  • Basic understanding of the TCP/IP networking and LAN troubleshooting.
  • Excellent team player and good communication skills.
  • Knowledge of Microsoft Office 2003, 2007, 2010 environment
  • Microsoft Windows Vista, Windows 7, Windows Server, SQL Server environment
  • Basic Networking knowledge, and Installation and configuration of 3G devices
  • Installation of ADSL Routers and Wireless Access Points

How To Apply

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