Company : SACAA
Location : Midrand, South Africa
Closing date: 17 February 2025
Responsibilities:
- Help troubleshoot database issues under supervision.
- Assist in monitoring and maintaining database performance.
- Assist in developing scripts to automate routine database tasks.
- Help generate reports from databases as required.
- Work with database Systems Engineer and IT teams to support ongoing projects.
- Learn and apply database management principles in real-world scenarios.
- Respond to and resolve application-related issues reported by users through helpdesk system.
- Diagnose problems, escalate complex issues to Application Support Specialists, and track resolutions.
- Ensure timely updates and communication with users regarding issue status.
- Monitor application performance and availability.
- Assist users with application functionality and troubleshooting.
- Provide training and documentation to help users effectively use the applications.
- Assist in deploying new application versions, patches, and updates.
- Work closely with Application Support Specialists and infrastructure teams to ensure smooth rollouts.
- Ensure data consistency and integrity within applications.
- Basic IT support.
- Network Assistance.
- User Support.
- Learning and Documentation.
Requirements:
Diploma or Degree in:
- Computer Science,
- Information Technology,
- or a related field.
Skills and Competencies:
- Basic understanding of relational databases (MS SQL).
- Knowledge of SQL queries and database operations.
- Familiarity with database management tools (SSMS).
- Strong problem-solving and analytical skills.
- Awareness of cloud database environments (Azure).
To apply for this job please visit sacaa.mcidirecthire.com.