IT Learner Engineer (2018 Intake) at Sun International

Title: IT LEARNER ENGINEER (2015 Intake)

Closing date: 19 October 2014

Location : All 9 Provices


  • Matric
  • CompTia A+ and CompTia N+
  • Dell: OSD Client Desktop & Client Notebook is advantageous.
  • ITIL Simulation


  • 0 – 1 year relevant and current IT support experience

Skills and Knowledge

  • Ability to work in a team
  • Gaming license (this will only apply if you are successful).

Key Performance Areas:

  • Closure of assigned 2nd level fault resolution calls as per the SLA requirements.
  • Executes change control work orders as assigned within the required SLA.
  •  Maximum stability of IT facility infrastructure components by performing systems maintenance tasks.
  • Appropriate execution on projects based on defined deliverables.
  • Contributes to the continuous improvement of operational policies and procedures.
  • Ensure security protocol are adhered to as per standards, processes, procedures and checklists
  • Implementing customer service strategy
  • Uptime within the agreed service parameters
  • Adherence to system maintenance requirements as per SOP
  • Ensure equipment is operational as per SOP
  • Group system architectural policies and framework are adhered to


Interested applicants should forward their CV’s to [email protected] or

alternatively fax to 0867140645