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Submit CV: Standard Bank Grade 12 Bank Teller Opportunities

Closing Date: 16 October 2014

Standard Bank Grade 12 Bank Teller Opportunities

Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

  • To scan and all incoming customer documents in the correct order
  • Verify that the scanned images correctly match the account details with the respective index fields.
  • Verify and crop signatures on Teleforms.
  • Identify and reject errors and bad quality and escalate obvious irregularities.
  • In need attend to scanning duties
  • To scan all documents received from the Preparation Officer.
  • Scan and index all Personal and Business SME Accounts as accurately as possible to minimize the reputational, operational and financial risk
  • Meet agreed process deadline as negotiated with Business Units.

  • Ensure that all forms are correctly Indexed
  • Prior to correcting or infilling any missing data, all data must be confirmed against a CMF lookup using the account number from the image.
  • Verify information against the CMF online lookup.
  • In need manually correct the pre-populated index fields by using the information on the scanned image.
  • Re-cropping of signatures from the scanned forms when verifying
  • Double check verified information before releasing to the repository.
  • Clear all outstanding items on the batch management dialogue daily.
  • Employ the principals of efficient time management to maintain maximum productivity and ensure daily targets are met.
  • In need attend to scanning duties
  • Ensure correct form type is a selected, key in required fields and scan accordingly.
  • Ensure that the imaged documents are of good quality and rescan in need.
  • A high level of responsibility is required when accepting the quality of the image to the system.
  • A volume of work must be completed daily. (Total doc’s scanned, rejected & held over’s.)
  • Everyone must assist on other processes when one process is completed.
  • Verify all KYC and Small Enterprise documents in line with coversheet e.g. (application forms, copy of id document, proof of address and related party forms).
  • Verify all ID’s scanned daily.
  • Return all incorrect documents submitted to document processing.
  • Load all errors received on the lean capture screen.

Procedural know-how:

  • Complete knowledge and understanding of procedures and routine.
  • Detailed process expertise, technology & resource optimisation
  • Workload co-ordination and process control.

Procedural accountability:

  • Ensure you have an understanding of the relevant procedures and processes.

Workflow and time management:

  • Ensure that process requirements and related time constraints are understood and complied with.

Risk control:

  • Maintain a high standard of risk control through appropriate actioning of required documents and adherence with laid down procedures.

Process maintenance:

  • Comply with deadlines, punctuality and accuracy requirements while ensuring that routine tasks are efficiently planned and organised.

Service quality:

  • Attend to all aspects of documents received efficiently to ensure a high level of service to the Corporate Service Centres, Business Banking suites & branches.

  • Grade 12 (Matric)
  • People management, team player experience required.
  • Have worked under pressure.
  • Previous positions where a high level of accuracy is required.
  • Must be able to type.

  • Knowledge of Account Holder Records and KYC.
  • Computer literacy (MS Office, Excel, and Word).
  • Understanding of the relationships between the various entities involved, and their impact on Customer Data Operations.
  • Understand the broader business environment from sector, organization and business unit and role perspective
  • Computer literacy

How To Apply 

Click Here to Apply