LEARNERSHIP: CONTACT CENTRE NQF LEVEL 3 – CAPE TOWN

THE ROLE

Altron Bytes People Solutions focuses on empowering South Africa’s unemployed youth with Learnership and Internship opportunities.

A Learnership is a structured learning program for gaining knowledge and practical skills in the workplace leading to a qualification, registered on the National Qualification Framework.

The duration of a Learnership/Internship is twelve months. 

The contact centre learnership will provide you with actual workplace experience in a Contact centre. 

SKILLS AND EXPERIENCE

Applicants who meet the following minimum criteria will qualify to apply:

• Be a South African citizen by birth (All races can apply)
• Be between the ages of 18-28
• Must have a minimum Matric
• Must have at least 1 year Contact Centre Experience
• Candidate must have a clear criminal record
• Must have passed Maths/ Maths Literacy and English in Matric
• Shift work may be required.
• Be presentable and have good English communication and interpersonal skills
• Candidate must not be employed or studying full time
• Candidates with a Post Matric Qualification are encouraged to apply