Company : Momentum Metropolitan
Location: West Rand, Gauteng, South Africa
Closing date: Not Specified
Role Purpose: To enhance the lifetime financial wellness of people, their families and their communities through empowerment and education. Accurately capture data in order to support the region and processing all the administrative tasks according to agreed standards and turnaround times.
- Accurately identify problems and proactively solve them
- Identify entrepreneurial opportunities in every interaction
- Timeously complete all administrative and reporting duties related to the role
- Accurately capture and check new business documentation.
- Collate, compile and distribute documents to the required standards within defined time-frames
- Screen and route all queries received to appropriate stakeholders
- Maintain the relevant office housekeeping standards
- Escalate faults/errors on applications to Line Manager
- Providing feedback on status of applications i.e. outstanding requirements and errors
- Provide updates on how many applications issued and processed
- Accurately capture client information on the relevant system
- Ensuring client service level agreements are met and exceeded
- Resolve client queries and follow up to ensure queries are resolved timeously and effectively.
- Process the relevant policy transactions per client interaction
- Grade 12 or an equivalent NQF4 qualification
- Must be unemployed,
- Must be a South African citizen
- Must be aged between 18 and 35 years old.
- Interest in sales and customer service essential
- No criminal record
- Have honesty and integrity
- Previously disadvantaged candidates
- People with disability are encouraged to apply
- All CV’s must include matric certificate/ statement of results
Skills and Competencies:
- Eye for Detail with good planning and Time Management Skills
- Energetic and Self-Motivated and be entrepreneurial
- Numerical reasoning ability and analytical Skills (including numeracy)
- Selling behaviours and persuasiveness
- Fluent Verbal and Written Communication and Comprehension in English
- PC Literacy
- Fluency in English
- Be self- reliant and resilient
- Manage relationships well and able to be adaptable to clients’ needs
How to Apply
To apply for this job please visit momentummetropolitan.internal.erecruit.co.