Billings And Recons Controller
Momentum Metropolitan Holdings – Gqeberha, Eastern Cape
Full-Time | Finance
Closing date 12 May 2022
PURPOSE
- Provide administrative services with regards to the billing process to ensure accurate and timeous billing and collections.
REQUIREMENTS
- Senior Certificate / Matric Certificate / Grade 12 qualification with Mathematics or Mathematical Literacy – Essential
- Tertiary qualification in the field of Accounting – Desirable
- 1-2 years of accounts receivable experience – Desirable
SKILLS & COMPETENCIES
- Good communication skills
- Organising and planning skills
- Excellent Numerical skills
- Attention to detail
- Interpersonal skills
RESPONSIBILITIES
Internal Process:
- Review billing information and create and issue invoices to clients or members.
- Conduct reconciliations to ensure payments and billing process is up to date.
- Process refund or credit memos where required. Preparing account statements for clients or members.
- Follow up on outstanding payments to ensure funds are collected.
- Address and resolve customer queries related to billing.
- Monitor payments and prepare monthly billing reports.
- Assisting the accounting department with the preparation of financial reports.
- Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
Client Services:
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback and escalate client queries to the relevant department or stakeholder.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Through honesty, trust and respect provide authoritative, expertise and advice to clients and stakeholders.
- Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.
- Deliver on service level agreements and made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
People:
- Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
- Positively influence and participate in change initiative.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Effectively manage time and ensure optimal productivity.
- Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
- Be self-confident, self-motivated and relentlessly pursue targets and goals.
Finance:
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
- Prepare, interpret and present client financial performance and other relevant information so enhance client understanding and facilitate decision-making.
ADDITIONAL INFORMATION
- We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally.
- All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
To apply for this job please visit momentummetropolitan.erecruit.co.