KFC Customer Service Consultant jobs opportunities

Company : KFC
Location : South Africa
Job Type : Full-Time

KFC invites unemployed youth to apply for the following entry level position.

Role poupose:

To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area
To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Available Positions:

Customer Facing Team Member

Your responsibilities will be:

Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
Prepare products using approved KFC procedures
Monitor product quality by checking and acting upon expiration dates and times for products
Ensure the correct use of product holding equipment in respect of holding times and temperatures
Keep the Customer Service Area and Front Counter clean and tidy
Follow all cash handling procedures as per Company Standards
Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
Adhere to Yum’s culture principles
e obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Food Service Team Member

Your responsibilities will be:

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager
Portion ingredients and cooked products using approved KFC procedures
Hold and monitor product quality by checking and acting upon expiration dates and times for each product
Ensure the correct use of product holding equipment in respect of holding times and temperatures
Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils
Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products
Adhere to Yum’s culture principles
Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied
Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor