NCC – National Consumer Commission

The mission of the National Consumer Commission (NCC) is to promote compliance with the Consumer Protection Act through advocacy and enforcement, in order to ensure fair business practice and uphold the social and economic welfare of consumers.

The NCC is charged with the responsibility of enforcing and carrying out the functions assigned to it in terms of the Consumer Protection Act. The Act seeks to promote a fair, accessible and sustainable marketplace for consumer products and services and, for that purpose, to establish national norms and standards relating to consumer protection throughout South Africa.

It further seeks to: provide for improved standards of consumer information; prohibit certain unfair marketing and business practices; promote responsible consumer behaviour; and promote a consistent legislative and enforcement framework relating to consumer transactions and