Company : Office of the Pension Funds Adjudicator
Closing date: 02 February 2024
Position Title : Legal Internship
Duration : 12 months contract
Reporting line : New Complaints Unit Supervisor
Position location : Pretoria, Ashlea Gardens
Responsibilities:
- Attend to walk in complaints in lodging new complaints.
- Draft and send initial letters to the parties.
- Draft and send reply/follow-up letters.
- Ensure documents are sent to the correct parties.
- Receive responses and replies as well as saving them on Software system (Respond).
- Engage and Investigation of complaints as well as drafting of determinations in terms of the workflow.
- Engage with parties to a complaint in relation to the administrative aspects of the file/investigation.
- Prepare draft letters based on research and direction given by the team leader.
- Request for reply to letters from complainant.
- Request confirmation of settlement from the parties.
- Peruse responses from parties and advice the team leader if further information is required.
- Follow up on undertakings to respond.
- Request all necessary investigation reports.
- Keep record of all files allocated to them.
- Keep all correspondence relating to a complaint together including telephone calls, emails, etc.
- Submit weekly and monthly statistics to the team leader.
Requirements:
- Bachelor of Laws degree (LLB)
Advantageous:
- Certificate in Pension Funds law (added advantage)
- Practical Legal Training (added advantage)
Skills and Competencies:
- Proficiency in MS Office (MS Word, Excel, and Outlook).
- Excellent verbal and written communication skills.
- Attention to details.
- Self-motivated, planning and organising, resilience.
- Ability to analyse, interpret, solve problems, and make legal arguments to reach a conclusion.
- Ability to make investigative decisions in the resolution of complaints.
How to Apply
Interested persons may submit applications, inclusive of academic qualifications and CV to: [email protected]
Closing date for applications is 02 February 2024.