Park:
Kruger National Park
Description:
Applications are invited from suitably qualified candidates for four positions as Receptionists at the following work stations or camps:
- Giriyondo
- Skukuza
- Skukuza Airport
- Berg-en-Dal
Interested candidates who meet the above requirements should forward their applications accompanied by a recently updated, comprehensive CV as well as recently certified copies of all qualifications to the following email address:
Kruger National Park
Attention: Mixo Mashaba
Private Bag X402
SKUKUZA
1350
Tel: 013 735 4381
E-mail: [email protected]
SANParks reserves the right not to make an appointment.
Correspondences will be limited to short-listed candidates only. If you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application was unsuccessful.
Requirements:
- A 3-year Tourism diploma or equivalent qualification
- Good telephone, people and administration skills as well as sound interpersonal skills
- Computer literacy with a working knowledge of Microsoft Word and Excel
- Roomseeker knowledge will be an added advantage
- Previous front office experience
- Proficiency in English
Responsibilities:
- To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously
- To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check-out process
- To raise any extra charges that a guest might incur
- To ensure outstanding monies are collected and processed according to company policy
- To inform guests of facilities in the camp and upsell on activities
- To assist guests with amendments to reservations and special requests
- To coordinate guests’ requests and complaints and handle efficiently
- To perform general administration at the Reception area
- To adhere to company dress code and protocol