Company : Hilton
Location : Sandton, South Africa
Date listed: 01 June 2022
This learnership is a workplace-based training programme comprising both structured practical workplace and structured theoretical training. A learnership leads to a qualification that is registered the South African Qualifications Authority and that is associated with a trade, qualification or profession. The duration of this learnership will be between 6 and 12 months.
Responsibilities:
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Requirements:
- A learner that has completed their theory in any hospitality studies and wants working hours to complete their qualification.
Skills and Competencies:
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or as Team
- Knowledge of Food Hygiene Regulations
How to Apply
Apply Online for the Hilton: Hospitality learnership Programme 2022 / 2023