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Momentum Metropolitan: Client Service Internship Programme 2021

Website Metropolitan – Vacancies / Careers

Life insurance, Financial advice, Funeral Cover, Disability Cover, Critical Illness Cover, Life Cover, Long term insurance, Financial Services, Savings Plans

Job Description

Company : Momentum Metropolitan
Location : Cape Town, South Africa
Closing date: 23 May 2021

Momentum Metropolitan: Client Service Internship Programme 2021

Role Purpose: To enhance the lifetime financial wellness of people, their families and their communities through empowerment and education. Accurately capture data to support the region and processing all the administrative tasks according to agreed standards and turnaround times.

Responsibilities:

Include but not limted to:

  • Analyse situations carefully, understand the complexity and consequences before quickly taking action through clear, well thought out decisions
  • Accurately identify problems and proactively solve them
  • Identify entrepreneurial opportunities in every interaction
  • Timeously complete all administrative and reporting duties related to the role
  • Accurately capture and check new business documentation
  • Collate, compile and distribute documents to the required standards within defined time-frames
  • Attend to all queries in a professional and friendly manner in order to provide an excellent client experience
  • Screen and route all queries received to appropriate stakeholders
  • Maintain the relevant office housekeeping standards
  • Escalate faults/errors on applications to Line Manager

Requirements:

  • Grade 12 or an equivalent NQF4 qualification
  • N6 qualification in:
  1. Business Management,
  2. Financial Management,
  3. Marketing Management
  • Must be unemployed,
  • Must be a South African citizens aged between 18 and 35
  • Interest in customer service essential
  • Previously disadvantaged candidates
  • All CV’s must include proof of qualifications/ statement of results

Competencies:

  • Have honesty and integrity
  • Eye for Detail with good planning and Time Management Skills
  • Energetic and Self-Motivated and be entrepreneurial
  • Numerical reasoning ability and analytical Skills (including numeracy)
  • Selling behaviours and persuasiveness
  • Fluent Verbal and Written Communication and Comprehension in English
  • PC Literacy
  • Fluency in English
  • Be self- reliant and resilient
  • Manage relationships well and able to be adaptable to clients’ needs

  • How to Apply


    Apply Online for the Momentum Metropolitan: Client Service Internship Programme 2021

    NB. People with disability are encouraged to apply