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Grade 12: Customer Assistants at MUSICA

MUSICA is looking for Customer Assistants in Ekurhuleni (East Rand), Vanderbijlpark, Bedforfview, Randburg, Kimberley & Hyde Park, to assist with the the day to day optimal functioning of the store by servicing and retaining customers.

Qualifications and Experience:    

  • Grade 12
  • Experience in dealing with customer, preferably in the service, hospitality or retail industries.·
  • Experience in handling large volumes of stock, cash and related administration.·

Skills, Abilities and Job Related Knowledge:

  • Ability to communicate effectively with customers
  • Selling techniques
  • Ability to work with numbers
  • Positive demeanour when working in a pressurized environment and ability to multi-task
  • Able to work shifts and attend stock takes

Job Objectives

  • To delight customers with excellent customer service by delivering the customer journey·
  • To work within a team to deliver the store operational requirements·
  • To assist in product merchandising and product placement, by following the merchandising guidelines and procedures·
  • To constantly familiarise oneself with catalogue and new products in order to service the customer·
  • To assist in store hygiene and cleanliness·
  • To effectively handle cash, and serve customers at the cash desk·
  • To adhere to store policies and procedures with regards to day to day running of the store

Essential Competencies:

  • Adhering to principles and values
  • Working with people
  • Following instructions and procedures
  • Delivering results and meeting customer expectations

How to apply

Closing Date: 19 November 2014