Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg.
Today the group is still privately owned and run by the original founders.
Dis-Chem has been rated as the country’s best pharmacy chain by Professional Management Review, and has also been voted as Best Pharmacy, Best Medical Supply Store and Best Health Store in both The Star Your Choice and Pretoria News Readers Survey, as well as in the Leisure Options Readers Choice Awards.
What makes this so special is that the readers voted for their favourite businesses or establishments.
Our exponential growth can be attributed to strong branding, a good product range that meets our customers’ pharmaceutical, health and beauty needs, low prices and valuable customer relationships. That is not enough though, in order to stay competitive in the future, we are continuing to pioneer by being the first to offer a loyalty programme (within in the pharmaceutical industry) – the Benefit Programme.”
Dis-Chem was built on the ethos of old-fashioned family values. However, the concept of the ‘trusted local pharmacist that everyone knows’ is under pressure from the sheer volume of customer numbers and the increased pace of modern-day living.
Dis-Chem has evolved to the next level of customer service by not only living by their motto, ‘take care of the customer and the business will take care of us,’ but by taking it a step further in extending that caring attitude to the community at large, which will be delivered through the Benefit Programme.”