Table of Contents
Branch Administrator
Blue Label Telecoms – Gqeberha, Eastern Cape
Full-Time | Administration
Closing date 24th May 2022
PURPOSE
- The incumbent is responsible for executing and supporting the administrative function for the regional teams.
- This includes, but is not limited to, effectively managing and updating various systems and databases, contributing to stock control, overseeing document sign off processes as well as general office administration.
REQUIREMENTS
- Matric
- 5 years Secretarial and/or Administration Experience
SKILLS & COMPETENCIES
- Ensures Accountability
- Plans and Aligns
- Collaborates
- Communicates Effectively
- Verbal Communication
- Computer Skills
RESPONSIBILITIES
- Answer the regional office landline phone
- Assist walk in customers with device and or account issues
- Attend to the courier that delivers/picks up daily
- Assist/escalate and resolve admin queries
- Assist sales and tech staff with customer queries while they are in the filed – i.e. extract invoices, process credits, contact CIC for voucher queries, credit notes etc.
- Logging of technical call outs
- Extracting customer invoices for phone in customers
- Stock receipt and dispatch
- Phoning of non-physical serviced sites when sales staff are on annual or sick leave and are not able to “catch up” the calls
- Paper roll management – daily distribution to field staff and record keeping in order to submit the required monthly paper roll stock on hand count to H/O
- First aid respondent, require an office based first aider as all other staff are field base
- Daily Adhoc reports for GM i.e. contacting sales team for non-trading Spar sites and consolidate and send to KAM, receipt of pictures form field staff and collation of POS installation presentations, general feedback reports that GM requires
- POS management – receipt and management, redistribution to East London office and Garden Route Hub in line with quantity requirements, repack and courier (posters, wobblers, till talkers etc.)
- Make contact and provide feedback on overdue accounts
- General office cleanliness i.e. oversee rubbish is removed weekly, liaise with Landlord on any
- Maintenance issues, monthly grocery list to GM and alert of shortage of office consumables, i.e. coffee, milk etc.
- Stationary stock levels maintained i.e. paper, printer toner, envelopes, pens, notepads etc. and order to maintain stock levels as well as printer monthly readings to vendor
ADDITIONAL INFORMATION
- Basic Microsoft Word/Excel/Outlook/PowerPoint